Understanding Joyabuy's Reverse Purchasing Service

Joyabuy specializes as a reverse purchasing agent, meaning they purchase items from Chinese domestic markets on behalf of international customers. This service is particularly valuable for brands like Kangol, which maintains official stores on Tmall but often restricts direct international shipping. Joyabuy's bilingual platform and English-speaking customer support make the process accessible to global customers.

Step 1: Account Creation and Verification

Begin by registering an account on Joyabuy's official website. The registration process requires basic information including your email address and password. After confirming your email, complete your profile by adding your international shipping address and contact details. Joyabuy provides warehouse addresses in China where your purchased items will be consolidated before international shipment.

Step 2: Product Selection Using the Kangol Spreadsheet

Joyabuy simplifies product discovery through organized product spreadsheets. For Kangol enthusiasts, reference the detailed spreadsheet available at: Kangol Product Collection. This comprehensive spreadsheet contains updated Kangol products available on Tmall, including item codes, specifications, color variations, and current prices. The spreadsheet system eliminates language barriers and ensures accurate product selection.

Step 3: Order Placement Process

Once you've identified your desired Kangol items using the product spreadsheet, navigate to Joyabuy's "Submit Purchase Request" section. Carefully input the product details including Tmall product links, specifications, quantities, and special instructions. Joyabuy's system calculates domestic shipping fees within China and provides an initial cost estimate. The platform supports various payment methods including PayPal, credit cards, and international bank transfers.

Step 4: Order Processing and Quality Verification

After payment confirmation, Joyabuy's purchasing team proceeds with buying your Kangol items from Tmall. The platform provides regular updates regarding order status. Once items arrive at Joyabuy's warehouse, their quality control team inspects each product for authenticity and condition. Joyabuy offers optional value-added services like product photography and detailed inspection reports before international shipment.

Step 5: International Shipping and Customs

Joyabuy consolidates multiple purchases into single shipments to optimize international shipping costs. Customers can choose from various shipping methods including Express (DHL, FedEx) or Economic Air Mail. The platform handles export documentation and provides tracking information. Importantly, Joyabuy offers customs declaration assistance, though ultimate responsibility for import duties rests with the customer based on their country's regulations.