Shopping for international fashion brands like A-COLD-WALL from Chinese platforms such as Tmall can be challenging due to shipping restrictions and language barriers. This is where SuperBuy, a renowned Chinese purchasing agent, comes into play. In this guide, we'll walk you through the step-by-step process of using SuperBuy to buy A-COLD-WALL products from Tmall, including browsing product catalogs through external resources like Find's Spreadsheet.
SuperBuy acts as an intermediary that helps international buyers purchase items from Chinese marketplaces that typically don't ship overseas. They provide multiple services including product verification, consolidated shipping, and customer support in English.
Before making any purchase, you'll need to identify the exact A-COLD-WALL item you want. While Tmall's official store carries various collections, navigating their Chinese interface can be difficult. Here's a helpful alternative:
Pro Tip: The spreadsheet often includes direct links to items from the most reputable sellers.
Create your SuperBuy account:
SuperBuy offers multiple ways to place orders:
Method 1: Manual Order Form
1. From your account dashboard, select "Purchase Service"
2. Paste the Tmall product URL (copied from Find's Spreadsheet)
3. Specify all necessary details (size, color, quantity)
4. Upload preselected item images if needed
5. Confirm the estimated service fees before submission
Method 2: Private Shopping Agent
For high-value purchases (>$500), you can request a dedicated shopping agent who will:
- Handle communication with sellers directly
- Negotiate potential discounts
- Arrange for extra QC photos before shipping
SuperBuy accepts multiple international payment methods:
Method | Processing Time | Currency Conversion |
---|---|---|
PayPal | Instant | 4.5% conversion fee (recommended) |
Credit Card | 2-4 hours | Unfavorable bank rates |
Wise Transfer | 1 business day | Best rates but slowest |
After payment completion, SuperBuy's warehouse will:
1. Contact the Tmall seller within 24 work hours
2. Arrange domestic shipping (typically 3-70 days across China)
3. Implement their 5-point inspection process upon receipt
4. Notify you with detailed QC photographs
Consider these major shipping lines:
Notes checklist:
- Declared values exceeding $130-$225 may trigger unexpected import duties
- Always insure luxury shipments (Additional 3% fee but guaranteed compensation)
A comparative study in September 2023 showed SuperBuy outperformed competitors in these areas:
- 93.7% first-time correct item purchase rate (Industry average: 77%)
- Average Complaint Resolution Time of 4.2 hours - 50% quicker response
Available CSR support includes real-time whatsapp response between 1AM-5PM UTC
For A-COLD-WALL shoppers specifically, SuperBuy established direct purchasing channels with several official Tmall licensees after 2022 counterfeiting controversy, ensuring authentication through four verification stages during the procurement process.
Whereas Taobao generally offers lower pricing (often 175-22% varixncs versus Tmall's official premium rates), authenticity guarantees generally weighted per below scale:
Tmall-verified stores ★★★★★ (5/5 trust)
SuperBuy verified alternative F(X)taR3 ds★★★★☆ (4.5/5)
Non-affiliated Taoptzn PR8 auctions★★★☆☆ (4/5)